The ALT MKT

ALT MKT FAQ

FAQ

 

TICKETING

Are tickets available at the door?

Yes you can purchase tickets at the door but there's no guarantee it won't be sold out. We highly recommend getting your tickets beforehand, either online or in-store at Temple Cellars.

 

Are there additional booking fees?

Nope, there aren't any other pesky charges on top of the ticket fee.

 

Are there any credit card deals for ticket holders?

No, but don’t worry as we’d like all ticket holders to enjoy this indulgence at pocket-friendly prices. All ticket holders are entitled to 20% discount for retail purchases made during the event.

 

Can I get a refund for my ticket?

Tickets are non-refundable. 

 

Where’s my ticket/wristband?

All tickets will be exchanged for a wristband at the entrances to the site. If you have any ticket enquiries, please contact confess@templecellars.com.

 

How does check-in work?

Your ticket purchase confirmation includes a ticket code for each ticket. Flash your confirmation email at the entrance in exchange for your wristband.

 

Are there any age limits?

All ages are welcome; however anyone under the age of 18 will not be served alcohol. 

 

I want to bring my children (aged 12 or under) – do they need a ticket?

Children enter free but please keep them under supervision at all times.


MASTERCLASSES & WORKSHOPS

I'm interested in your masterclasses. How do I sign up?

Awesome, we have lined up a series of insightful and tasty masterclasses and workshops. Purchase a seat now at www.thealtmkt.com/tickets/ as slots are limited.

Masterclasses are exclusive to ALT MKT ticket holders so you'll need to get your ALT MKT ticket if you haven't done so. 

 


PAYMENTS

Do you accept credit card payments on site?

Yes we do accept credit card payments for all beverage purchases.

 

Is there an ATM nearby?

Yes there is one in the building so don't forget to bring your credit card.


I've got some other questions.

Send them over to confess@templecellars.com and we'll get back to you real soon.